Returns & Exchanges

At Ygwigs, we strive for your absolute satisfaction with our premium hair products. If you are not completely happy with your purchase, we offer a hassle-free return and exchange process for items in their original, unaltered condition within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team via email with your order number and photos of the product to receive your Return Merchandise Authorization (RMA).

• 2.
  Prepare the Package

  Ensure the wig is unworn, uncut, and in its original packaging with all tags attached before securely sealing it in a shipping box.

• 3.
  Ship the Item

  Send your package to the provided return address using a trackable shipping service to ensure safe delivery to our warehouse.

• 4.
  Quality Inspection & Refund

  Once our specialists verify the item's condition, your refund or exchange will be processed within 5-7 business days to your original payment method.